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Services

Maximise your network’s potential with our comprehensive IT services

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Our team provides a comprehensive range of services keep your network running smoothly and efficiently

We cover everything from initial design through installation and support. Read on to learn more about how we deliver successful projects, and provide ongoing network support.

WIRELESS SURVEY

Our wireless survey service is designed to ensure maximum coverage and optimal performance of your wireless network. We use Ekahau tools, to identify any potential sources of interference or coverage issues and the survey includes analysis of signal strength, throughput, interference, and other factors that can impact performance. We will provide you with a detailed report outlining our findings and recommendations.

NETWORK AUDIT

Our network audit service will assess the current state of your network infrastructure, review your network topology, and identify any equipment that’s approaching or past its end-of-life date or running deprecated software. We’ll provide you with a detailed report on the health of your network with recommendations. For larger networks we may need to use a network discover tool.

NETWORK DESIGN

Our network design service ensures that your network infrastructure is up to date and ready to support your business’s current and future needs. Our network engineers will work with you to develop a detailed network strategy that incorporates best practice and includes a network diagram, equipment list, and implementation plan.

PROJECT MANAGEMENT

Our project management team ensure we plan, execute, and deliver projects on time and within budget. Our project managers will work with your team to establish project goals, define the scope of work, and manage project timelines and budgets. They are skilled in managing risks, identifying issues, and communicating with stakeholders throughout the project lifecycle.

DATA CABLING

Our data cabling team installs structured cabling, including copper and fibre-optic cable, patch-panels, cabinets, UPSs and PDUs for projects of all sizes. We use the latest technology and highest-quality materials to ensure that your cabling infrastructure is reliable and performs at its best. Installation work is tested and certified to the latest industry standards.

PROCUREMENT

Our buying team can source any equipment, licenses, and subscriptions you require. We purchase only through official distribution channels, and all equipment supplied is certified brand-new-in-box for use in the EMEA region to avoid any warranty issues. We have accounts with all the main UK distributors. We can help with product selection, options and alternatives.

INSTALLATION

Our installation service provides installation of switches, routers, firewalls, and many other types of rack-mountable equipment, as well as access points, wireless bridges, antennas, and more. Our team of experienced technicians will ensure that all equipment is installed safely and securely, while also maintaining neat and tidy cable management.

NETWORK MONITORING

Our network monitoring service is designed to ensure that your network runs smoothly. In addition to alerting us to actual faults, we can often detect precursor issues before they become problems, such as high CPU utilisation. We use the latest monitoring tools to track network performance and identify any anomalies, allowing us to quickly respond and prevent or minimise downtime.

TECHNICAL SUPPORT

Our technical support service is designed to help with troubleshooting, diagnostics and configuration changes. As your support partner we aim to provide a level of continuity and personalised service that you won't find elsewhere. We will get to know your in-house IT team and systems, such that you can treat us as an extension of your own IT department.

CONTRACT MANAGEMENT

Keeping track of renewals can be burdensome, especially if you have multiple contracts. Our team can assist by monitoring warranty and subscription renewals, aligning contract expiration dates where possible, and providing timely renewal quotes. Our goal is to make the renewal process as seamless and stress-free as possible for you, so that you can focus on other things.

SIEM

Our security information and event management (SIEM) service is designed to help you identify and respond to potential security threats in real-time. We will monitor your network for suspicious activity and alert you if any potential threats are detected. Our SIEM service is available as an add-on to our other support models, or as a standalone service.

MDR

Our Managed Detection and Response (MDR) service provides 24/7 threat monitoring, detection, and response services to protect your organisation from cyber threats. We use state-of-the-art technology to monitor your network and systems, detect potential threats, and neutralise them as quickly as possible.

Every customer has unique needs, so please get in touch to discuss your requirements